Standard Queen Room Balcony
- 2 King Size Beds
- Shower
- Coffee machine
- Heating
- Bathtub
Hotel · Queenstown · Otago
Crowne Plaza Queenstown By Ihg
A central Queenstown hotel with lake and mountain views, a fitness centre, and private parking.
- 9-minute walk from Skyline Queenstown
- Free Wi-Fi throughout the property
- On-site private parking and EV charging
8.4
Great
1869 reviews
Booking.com 8.4 · 1869 reviews
About
Crowne Plaza Queenstown By Ihg
Crowne Plaza Queenstown, an IHG hotel, sits on Beach Street in the heart of Queenstown, putting you within easy reach of the town's bars, restaurants, and the lakefront. The hotel offers a fitness centre, yoga classes, and a courtyard, along with free Wi-Fi and private parking.
Rooms range from standard options to one-bedroom suites, with many featuring balconies and views of the lake or mountains. Each room includes a coffee machine, air conditioning, and a bathtub, and guests can take advantage of the on-site restaurant, bar, and business centre.
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
In brief
What works, what to weigh
+
Strengths
3 reasons to book- Prime central location — Just a 9-minute walk from Skyline Queenstown, with bars, restaurants, and the lakefront nearby.
- High staff ratings — Guests highlight friendly and helpful staff, with a staff rating of 9.2 and several reviews calling out excellent service.
- Lake and mountain views — Many rooms feature balconies with views of the lake or mountains, praised in multiple reviews.
–
Worth weighing
3 to weigh- Small fitness centre — The gym is noted as being on the smaller side, which may not suit all workout routines.
- General rating lower than other categories — The General category scores 7.5, below the overall rating of 8.4, suggesting areas like overall ambiance may not match other strengths.
- No pets allowed — The hotel does not accept pets, which may limit options for travellers with animals.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Standard Room
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Bathtub
One-Bedroom King Suite Lake View
- 1 King-size bed
- Shower
- Coffee machine
- Bathtub
- Balcony
Mountain View Twin Balcony 2 Queen beds
- 2 King Size Beds
- Shower
- Coffee machine
- Bathtub
- Balcony
Standard King Room Balcony
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Bathtub
Standard Room Two Queen Beds
- 2 King Size Beds
- Shower
- Coffee machine
- Heating
- Bathtub
Mountain View King Balcony 1 King Bed
- 1 King-size bed
- Shower
- Coffee machine
- Bathtub
- Balcony
Lake View King Balcony 1 King Bed
- 1 King-size bed
- Shower
- Coffee machine
- Bathtub
- Balcony
Mountain View King Accessible Balcony 1 King bed
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Balcony
Lake View Twin Balcony 2 Queen beds
- 2 King Size Beds
- Shower
- Coffee machine
- Bathtub
- Balcony
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Ski storage
- Lift
- Electric vehicle charging station
- Key card access
- Key access
- Valet parking
- Air conditioning
- Heating
Food & Drink
- Coffee shop
- Restaurant
- Bar/ Lounge area
- Picnic area/ Tables
- Packed lunches
- Special diet menus
- In-room breakfast
- Welcome drink
- Happy hour
Services
- Room service
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
- Cots
- Babysitting/Child services
- Children's buffet
- Board games
Activities
- Fitness centre
- Skiing
- Hiking
- Cycling
- Garden area
- Sun terrace
- Fireplace
Room Amenities
- Mini-bar
- Garden furniture
- Ironing facilities
- Free toiletries
- Electric kettle
- Flat-screen TV
- AM/FM alarm clock
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.4/10 from 1,869 reviews
Booking.com · 8.4 · 1869 reviews
8.4Verified guest“Great location with stunning lake and mountain views. The rooms were cozy, and I especially enjoyed the breakfast variety, including the egg station. The gym is a bit small, but overall a solid experience.”
8.4Verified guest“Breakfast was free and included unlimited barista coffee and treats.”
8.4Verified guest“Thanks to the staff for great service. The place is modern and clean, deserving more than a 4-star rating. The rooms are huge, brand new, and have a view.”
8.4Verified guest“It was the best decision to stay here. Our second visit to Queenstown, and we wanted a decent, central hotel. What we got was luxury. The front office and restaurant staff were friendly and helpful.”
8.4Verified guest“Very friendly staff made our stay feel like home. Great location and value for money.”
8.4Verified guest“Rooms are large with big bathrooms. Great location for visiting pubs and casinos nearby.”
04 — Location
Getting around Queenstown
The property sits in Queenstown.
Getting around: The hotel is a 9-minute walk from Skyline Queenstown, and central attractions, bars, and restaurants are within a short stroll.
93 Beach Street, Queenstown, Otago, 9300, New Zealand
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 06:00-11:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 140 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 15:00 until 23:59, and check-out is from 06:00 to 11:00.
Is parking available at the hotel?
Yes, private parking is available on site, and there is also an electric vehicle charging station.
Are pets allowed?
No, pets are not allowed at the hotel.
Does the hotel have a fitness centre?
Yes, there is a fitness centre, and yoga classes are also offered.
Is Wi-Fi available?
Yes, Wi-Fi is available throughout the property.
The bottom line
A well-regarded central hotel with strong staff and location, ideal for exploring Queenstown on foot, though the gym is small and pets aren't allowed.
8.4Based on guest reviews and ratings
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